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Get help with BlueScore weather and travel app

Getting Started

BlueScore helps you find the perfect travel destination based on weather conditions. Here's how to get the most out of the app:

Quick Start Guide

  1. Set your travel dates (within the next 10 days)
  2. Define your ideal weather preferences for different times of day
  3. Select countries you're considering
  4. Activate desired Points of Interest in Settings (see below)
  5. Apply filters to refine results if needed
  6. Review the weather rankings and choose your destination

Points of Interest (POI)

BlueScore can show you relevant places and attractions near each destination. The app includes six different POI categories that help you plan activities at your destination.

Available POI Categories

Activating New POI Categories

The three newest categories (Hiking Trails, National Parks, and Camping Sites) must be activated in the app's settings before they appear:

  1. Open BlueScore and go to Settings
  2. Scroll down to "Points of Interest"
  3. Toggle on the categories you want to see
  4. Return to a destination to see the new information

Data Sources for POI

BlueScore uses several reliable data sources to provide comprehensive POI information:

Note: The quality and completeness of POI data varies by location. Popular tourist areas typically have more detailed information than remote regions.

Progressive Loading & Extended Information

When you open a destination for the first time, BlueScore uses a smart loading strategy:

  1. Initial Load - Basic information (name, distance) appears quickly (2-4 seconds)
  2. Extended Information - Additional details load progressively in the background (phone numbers, websites, facilities, opening hours, etc.)
  3. Driving Times - Calculated automatically for airports and golf courses when you view those sections
  4. Apple Look Around - The app checks which locations support Apple's street-level imagery feature

After the first visit, all information is stored locally on your device and appears instantly when you return.

Smart Filters

Many POI categories include horizontal scrollable filter chips that let you quickly refine the results:

Understanding Timeout Messages

Sometimes you might see a message saying "OpenStreetMap is currently unavailable":

Why this happens: OpenStreetMap is a free, community-run service that occasionally experiences high traffic. BlueScore respects their servers by implementing reasonable timeout limits.

Frequently Asked Questions

How accurate are the weather forecasts?
BlueScore uses multiple reliable weather data sources including MET Norway API, WeatherAPI.com, and other professional meteorological services. Weather forecasts are most accurate for the next 3-5 days and become less precise for longer periods.
Why can I only search for dates within 10 days?
Weather forecasts beyond 10 days become significantly less reliable. BlueScore focuses on providing accurate, actionable weather information for near-term travel planning.
What's the difference between the free and Pro version?
The Pro version includes extended search options, access to more destinations, advanced filtering capabilities, and additional customization features. You can upgrade through a one-time purchase in the App Store.
How does BlueScore calculate weather scores?
BlueScore analyzes your weather preferences (temperature, precipitation, wind, etc.) for different times of day and compares them against forecasted conditions for each destination. Locations that best match your criteria receive higher scores.
Why don't I see hiking trails, national parks, or camping sites?
These three categories must be activated in Settings before they appear. Go to Settings > Points of Interest and toggle on the categories you want to use.
Why is some information missing for certain locations?
POI data comes from OpenStreetMap, which is maintained by volunteers worldwide. Popular tourist areas typically have comprehensive information, while remote or less-visited places may have limited details. You can contribute to OpenStreetMap to help improve data quality for everyone.
What does "Extended Information" mean?
Extended Information includes additional details like phone numbers, websites, opening hours, facilities, and more. This information loads progressively after the basic POI data appears. You can toggle Extended Information on/off for each POI category using the switch at the top of each section.
How do I refresh POI information?
Pull down on the destination page to refresh all information. This clears the cache and fetches fresh data from all sources. Use this if you encounter timeout messages or want to check for updated information.
What is Apple Look Around?
Apple Look Around is a street-level imagery feature (similar to Google Street View) that lets you explore locations virtually. When available for a POI, you'll see a special icon. BlueScore automatically checks availability and caches this information for instant display.

Troubleshooting

App Not Loading Weather Data

Adding Custom Places Issues

Performance Issues

POI Data Not Loading

Extended Information Not Showing

Filters Not Working

Sharing Log Files for Support

If you're experiencing technical issues, you can help us troubleshoot by sharing log files:

  1. Open BlueScore and go to Settings
  2. Tap "Share log information"
  3. The log files will be automatically attached
  4. Describe your issue in the email
  5. Send the email to our support team

Note: Log files contain only technical information and no personal data.

Feature Requests and Feedback

We love hearing from our users! If you have ideas for new features or improvements, please don't hesitate to reach out. Your feedback helps us make BlueScore better for everyone.

Contact Support

Need more help?

Email: help@bluescore.cloud